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Domiciliary Care

Arch Domiciliary Care Services are specialists in delivering comprehensive, round the clock care across Leicester and its surrounding counties. We deliver a high quality standard of care while ensuring we respect the privacy, dignity and choices of our service users.

What is Domiciliary Care?

Domiciliary Care, also known as ‘home care’ is the delivery of a range of personal care and support services in your own home. The care delivered can range from a 15 minute check through to 24 hour, live-in care.

Who can benefit from our services?

Those who require support and care services with varying care needs. These range from:

  • People with learning disabilities
  • People with physical disabilities
  • People with mental health issues
  • Those with acquired brain injuries
  • Individuals with Dementia/Alzheimer’s
  • Those with sensory impairments
  • People with dual diagnosis (e.g. mental health and learning disability)
  • Individuals with Autism

Why domiciliary care?

If you want to remain living in your own home, but you’d like a bit of help to stay comfortable, domiciliary care can be the ideal solution. Arch Domiciliary Care Services can give you as much, or as little assistance as you need to keep your valuable independence. We understand that the little things are important, for example, how you like your egg cooked or the way you want your bed made- we’ll listen to what you want to make sure everything is just right and tailor-made to suit you.

We can provide assistance with personal care, such as:

  • Continence management
  • Getting up and/or going to bed
  • Bathing or showering
  • Shaving
  • Dressing
  • Medication

We can also help with a wide range of other activities such as:

  • Shopping
  • Cooking and baking
  • Cleaning and light household duties
  • Escorting to medical appointments
  • Accompaniment on social outings
  • General companionship
  • Night sitting/Sleepover service

Our Approach

At Arch Domiciliary Care Services we operate in accordance with CQC (Care Quality Commission) Standards and Guidelines to ensure our services are delivered safely and to a high standard. As a company, we are dedicated to enriching the lives and promoting the welfare of our service users.

Our Carers

Delivering a superior service is extremely important to us. We value our employees as they are fundamental in helping us to promote a better quality of life for our service users.

The diversity within our organisation is represented by the array of staff from different cultures and backgrounds. Our Leicester team at Arch Domiciliary Care Services are multi-lingual (We have staff that are fluent in English, Polish, Urdu, Gujarati, Italian, French, Punjabi, Bengali and Somali).

At Arch Domiciliary Care Services staff undergo a rigorous recruitment process, after which they are invited to complete a training program that goes in line with the ‘Skills for Care’ framework, common induction standards and additional components including:

  • Disability Awareness
  • Adult Protection
  • Communication
  • Effective Listening
  • Health and Safety
  • Risk Assessments
  • Medication
  • Food Hygiene
  • Report Writing
  • Record Keeping

We tailor-make our training around your bespoke care and support plan, devised by us. This is so your support team are trained to meet your person-centered needs and have a comprehensive understanding of you and exactly how you wish to receive your care and support.

Statement of Purpose CQC Report